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Privacy Policy

Privacy Policy

Effective Date: 01/09/2025

Website: www.sknity.co.za

At SKNITY, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, purchase our products, or interact with us.

By using this website, you agree to the practices described in this policy.

We may collect the following types of information:

  • Personal Information: Name, surname, email address, phone number, delivery/billing address, and payment details (when you place an order).
  • Account Information: Login credentials, preferences, and order history.
  • Technical Information: IP address, browser type, device information, and website usage data (via cookies or analytics tools).
  • Communication Data: Emails, messages, or queries you send to us.

Your information is used for the following purposes:

  • To process and deliver your orders.
  • To manage your account and customer profile.
  • To provide customer support and respond to queries.
  • To send order updates, promotional offers, or newsletters (only if you have opted in).
  • To improve our website, products, and services.
  • To comply with legal and regulatory requirements.

Our website uses cookies to enhance your browsing experience, remember your preferences, and track analytics. You may disable cookies in your browser, but certain features of the site may not function properly without them.

We will never sell your personal information. We may share your information with:

  • Service Providers (e.g., payment processors, delivery/courier companies, IT and website support providers).
  • Legal or Regulatory Authorities, when required by law.
  • Business Partners, only where necessary to fulfil your order or provide services.

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, loss, or disclosure. While we do our best to secure your data, no method of transmission over the internet is 100% secure.

Under POPIA (and GDPR if applicable), you have the right to:

  • Access the personal information we hold about you.
  • Correct or update your personal information.
  • Request deletion of your personal information (subject to legal and contractual obligations).
  • Opt out of marketing communications at any time.
  • Withdraw consent where processing is based on consent.

Requests can be sent to info@sknity.co.za 

 

We will retain your information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

 

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites. 

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

If you have any questions or requests regarding this Privacy Policy, please contact us at:

SKNITY (Pty) Ltd