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Frequently asked  questions

Skincare questions you need answers for...

Before beginning any skincare regimen, it’s important to understand your skin type, current concerns, underlying conditions, budget and which active ingredients will best support your skin health. Professional guidance ensures you choose products that are effective and safe, helping you avoid irritation or wasted effort.


Collagen—the protein responsible for keeping skin firm, plump and elastic—naturally starts to decline in your mid-20s, at a rate of about 1% less each year.


  • Early 20s: Collagen production is at its peak. Skin appears firm, smooth and resilient.
  • Mid to late 20s: Collagen levels gradually decrease. Preventative care becomes important.
  • 30s: Early signs of ageing may appear, such as fine lines, slower healing and reduced elasticity.
  • 40s and beyond: Collagen decline accelerates, often leading to deeper wrinkles, sagging and thinning hair.
  • During menopause: A sharp drop in estrogen can cause up to a 30% reduction in collagen within the first five years.


Skincare doesn’t have to be complicated—simple, consistent steps are the most effective. In the morning, it’s ideal to include antioxidants to protect your skin from environmental damage, while the rest of your routine should focus on cleansing, Rejuvenation/ Refining, hydrating and protecting.

The core essentials include:

  • Gentle Cleanser: Removes impurities, excess oil and makeup without stripping the skin.

  • Targeted Treatment (Serum): Provides concentrated active ingredients to address concerns like pigmentation, fine lines or dehydration.

  • Moisturiser: Strengthens and protects the skin barrier while maintaining hydration.

  • Sunscreen (SPF): Daily sun protection is non-negotiable—it prevents premature ageing and long-term skin damage.

  • Exfoliation (1–2 times per week): Promotes cell turnover, unclogs pores and enhances product absorption.

Additional products—such as eye creams, masks or advanced treatments—can be added depending on your unique needs and professional recommendations.

Yes—when used correctly, combining active ingredients can enhance results. Some work synergistically to boost effectiveness, while others may cause irritation if layered incorrectly.


Skincare Combo’s 101:

  • Vitamin C + SPF: Increased UV protection & antioxidant defense
  • Vit C + Vit E: Boost collagen
  • Retinol + Hyaluronic Acid: Hydrating & regenerating
  • Retinol + Niacinamide: Boosted cell turnover with barrier support
  • Ceramides + Hyaluronic Acid: Deep hydration & barrier repair
  • Retinoids + Peptides: Refining, Repairing, moisturizing and anti-ageing

Because skin tolerance varies, it’s best to introduce activities gradually and seek professional guidance to create a safe and effective layering routine for your skin.


 Yes. 

Cosmetic products generally focus on surface-level improvements, while derma-cosmeceuticals are scientifically formulated to penetrate deeper layers of the skin, delivering active ingredients that target specific skin concerns with measurable results.


Skincare Tips: Do’s & Dont’s


Do this

  • Apply SPF 50 daily
  • Double cleanse twice daily
  • Layer skincare correctly 
  • Use the right active ingredients in correct percentages
  • Use the right active ingredients in correct combinations 
  • Hydrate from the inside out 
  • Get 8 hours of sleep 
  • Take a daily multivitamin & supplements 
  • Be consistent with your skincare routine 
  • Maintain a healthy, clean diet & drink sufficient water 
  • Be gentle when applying your products

Don't do this

  • Do not follow every skincare trend blindly
  • Be informed and selective
  • Do not over-exfoliate
  • Do not touch your face constantly
  • Never sleep with makeup on
  • Do not use overly hot water on your skin
  • Avoid smoking & excessive caffeine intake
  • Avoid tanning beds
  • Do not pick at your skin

Correct order to apply Skincare Products


Morning Routine (AM)

  1. Double Cleanse
  2. Eye Cream
  3. Serum
  4. Moisturiser (if needed)
  5. Sunscreen - SPF50 (non-negotiable)

Evening Routine (PM)

  1. Double Cleanse
  2. Eye Cream
  3. Serum
  4. Moisturiser (if needed)


1

Double Cleanse


2

Eye Cream


3

Serum


4

Moisturise